Bearing Support
Bearing is built by TenSecond Labs, a one-person studio. Questions, bugs, and ideas all land in the same inbox and get read by the person who wrote the code.
Contact
Email: support@tensecondlabs.com
Common questions
Why are my metrics empty?
Bearing reads from Apple Health. If HRV, sleep, or heart-rate rows say "Waiting for data," check that Bearing has Health access (Settings > Privacy & Security > Health > Bearing) and that your watch or phone is actually recording those metrics. Trends and insights appear after a few days of data and check-ins accumulate.
How do I change my reminder time?
Tap the gear on the Today screen. One notification a day, at the time you pick.
Where is my data?
Health data stays on your device. Check-ins and milestones sync through your private iCloud only. We can't see any of it see the Bearing Privacy page on this site for the full policy.
Something looks wrong
Email a screenshot and your iOS version to support@tensecondlabs.com. Because we hold none of your data, there's nothing we can look up on our side the screenshot genuinely helps.